9 martie 2010

Cum să nu spui niciodată "nu" clientului. (Scrisă la o pizzerie)

- Does this hotel provide internet connection?
- Let me check sir...yes, you can play internet.
- Wi-fi?
- Let me check, sir...yes, sir, you can play internet wifi.
- Can I use it in my room room?
- Let me check, sir, yes...internet wi-fi available in your room.
- Great

(dupa 10 minute)

- Madam, the internet doesn't work in my room.
- Let me check, sir...yes, I talk to our programer, you are right, internet in room not available.
- But where?
- Let me check, sir...sir, you can play internet in the lobby.
- Good

(dupa 10 minute)

- Madam, the internet does not work in the lobby either.
- Let me check, sir...sir, yes, you are right, internet was down yesterday and today.
- How about tomorrow?
- Yes.

11 pareri:

Ovidiu Eftimie spunea...

:D

Cosmin Carciumaru spunea...

in general, o madama pozitiva! :))))

alinacst spunea...

Genial dar sadic in acelasi timp :) Sir...yes, sir :))

Virgiu spunea...

:))
Ar trebui sa invatam toti din asta !

alexandra spunea...

ma duce cu gandul la un discurs gen "Little Britain"

CosmICS spunea...

pot s-i fac o oferta pt Costumer Service?

Adi G. spunea...

Get used ! that's Asia....but still ok, even like that @! That's part of its charm ! :-)

Ana spunea...

de mare angajament :))

VanGhelie spunea...

ca Ahmadinejad cu Medvedev
http://www.youtube.com/watch?v=6tHR0zQtpQI

K spunea...

:)

Tessa spunea...

dupa un timp o sa inveti sa faci diferenta intre "yes uri" si o sa intelegi imediat "nu ul" :)